Privacy Policy
Effective Date: May 11, 2026 | App: Mooxy Academy
Welcome to Mooxy Academy ("we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application Mooxy Academy (the "App"), available on the Google Play Store.
By downloading, installing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
a) Personal Information (Provided by You)
- Full Name — used for account creation and display within the App.
- Email Address — used for account login, communication, and password recovery.
- Mobile Number — used for OTP verification and account security.
- Password — stored securely and used for account authentication.
b) Device Information (Collected Automatically)
- Device ID — a unique identifier for your device, used for security and preventing unauthorized access.
- Device Name & Model — used for analytics and troubleshooting.
- Hardware & Product Information — used for compatibility and performance optimization.
c) Usage Data
- Course viewing history and progress.
- App interaction data for improving user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your user account.
- To verify your identity via OTP (One-Time Password) sent to your mobile number.
- To provide access to video courses and educational content.
- To send push notifications about course updates, offers, and important announcements.
- To improve the App's functionality, performance, and user experience.
- To detect and prevent fraud, unauthorized access, and security threats.
- To comply with legal obligations and enforce our terms of service.
3. Permissions We Request
The App requests the following permissions on your device:
- Internet Access — required to stream video courses and communicate with our servers.
- Storage Access (Read/Write) — used to download course materials for offline viewing.
- Phone State — used to read device information for security verification.
- Notifications — used to send you course updates, reminders, and promotional content.
- Vibration — used for notification alerts and haptic feedback.
4. Data Storage & Security
We take the security of your data seriously. We implement the following measures:
- All data transmission is encrypted using HTTPS/SSL protocols.
- Passwords are securely hashed and never stored in plain text.
- Authentication tokens are stored locally on your device and are not shared with third parties.
- The App implements screenshot prevention to protect copyrighted course content.
- We monitor for unauthorized device configurations (e.g., developer options, USB debugging) to protect content integrity.
5. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- SMS/OTP Service Providers — to deliver verification codes to your mobile number.
- Cloud & CDN Providers — to host and deliver video content efficiently.
- Analytics Services — to understand app usage patterns (anonymized data only).
- Legal Requirements — if required by law, regulation, or legal proceedings.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you wish to delete your account and associated data, please contact us at the email address provided below. Upon account deletion:
- Your personal information will be permanently removed from our active systems within 30 days.
- Anonymized usage data may be retained for analytical purposes.
7. Children's Privacy
The App is intended for users aged 13 years and above. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected data from a child under 13, we will promptly delete such information. If you believe a child has provided us with personal data, please contact us immediately.
8. Your Rights
You have the following rights regarding your personal data:
- Access — You can request a copy of the personal data we hold about you.
- Correction — You can request correction of inaccurate or incomplete data.
- Deletion — You can request deletion of your account and personal data.
- Opt-out — You can opt out of promotional notifications through the App settings or device settings.
- Data Portability — You can request your data in a portable format.
9. Cookies & Local Storage
The App uses local storage (AsyncStorage) on your device to store your authentication token and user preferences. This data remains on your device and is not transmitted to any third party. You can clear this data by clearing the App's data from your device settings or by logging out.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of the App after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: